Scaling People: Tactics for Management and Company Building

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results

Kirkpatrick's Four Levels of Training Evaluation

Management Control Systems: Performance Measurement, Evaluation and Incentives

Management - Richard Daft

The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace

Operations Management - William J. Stevenson