Diffusion of Innovations - Everett M. Rogers

The Art Of Dealing With People

Simply Said: Communicating Better at Work and Beyond

Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict

Getting Past No: Negotiating in Difficult Situations

Media & Culture: An Introduction to Mass Communication

You're Not Listening: What You're Missing and Why It Matters

I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships