Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict

Getting Past No: Negotiating in Difficult Situations

Media & Culture: An Introduction to Mass Communication

You're Not Listening: What You're Missing and Why It Matters

I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships

The Guide To Going Viral: The Art and Science of Succeeding on Social Media

The 40-Day Social Media Fast: Exchange Your Online Distractions for Real-Life Devotion

Representation: Cultural Representations and Signifying Practices